{"id":649,"date":"2023-09-19T09:19:30","date_gmt":"2023-09-19T09:19:30","guid":{"rendered":"https:\/\/carnesdagandara.pt\/entidades-de-resolucao-alternativa-de-litigios\/"},"modified":"2023-09-19T10:44:46","modified_gmt":"2023-09-19T10:44:46","slug":"entidades-de-resolucao-alternativa-de-litigios","status":"publish","type":"page","link":"https:\/\/carnesdagandara.pt\/en\/entidades-de-resolucao-alternativa-de-litigios\/","title":{"rendered":"R.A.L"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"649\" class=\"elementor elementor-649 elementor-592\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e5a88a e-flex e-con-boxed e-con e-parent\" data-id=\"9e5a88a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-e-bg-lazyload=\"\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17a5e75 e-flex e-con-boxed e-con e-parent\" data-id=\"17a5e75\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;container_type&quot;:&quot;flex&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43172ac e-con-full e-flex e-con e-parent\" data-id=\"43172ac\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;container_type&quot;:&quot;flex&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-931a738 elementor-widget elementor-widget-heading\" data-id=\"931a738\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">CONSUMER INFORMATION<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e393106 elementor-widget elementor-widget-text-editor\" data-id=\"e393106\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>We comply with the duty to provide information defined in article 18. (1) of Law 144\/2015, of September 8th. We inform our clients that to resolve any conflict arising from our services and that although we are not bound to an ERAL by adhesion or legal imposition, our clients may access the electronic site below to check the list of existing ADR entities and make a free choice.<\/p><p><strong>List of Alternative Dispute Resolution centres existing in the different Member States of the European Union, drawn up by the European Commission.<\/strong><\/p><p>1. CNIACC \u2013 National Center for Consumer Conflict Information and Arbitration<br \/>Tel .: 213 847 484; E-mail: cniacc@unl.pt<br \/>2. CIMAAL \u2013 Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve<br \/>Tel .: 289 823 135; E-mail: cimaal@mail.telepac.pt<br \/>3. Center for Arbitration of Consumer Conflicts of the District of Coimbra<br \/>Tel .: 239 821 690\/289. E-mail: geral@centrodearbitragemdecoimbra.com<br \/>4. Lisbon Arbitration Center for Consumer Conflicts<br \/>Tel .: 218 807 000 \/ 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt<br \/>5. Porto Consumption and Arbitration Information Center<br \/>Tel .: 225 508 349\/225 029 791; E-mail: cicap@mail.telepac.pt<br \/>6. Arbitration Center for Consumer Conflicts of Vale do Ave \/ Arbitral Tribunal<br \/>Tel .: 253 422 410; E-mail: triave@gmail.com<br \/>7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)<br \/>Tel .: 253 617 604; E-mail: geral@ciab.pt<br \/>8. Center for Arbitration of Consumer Conflicts of the Autonomous Region of Madeira<br \/>Address: Rua Direita, 27 \u2013 1\u00ba Andar, 9050-405 Funchal;<br \/>E-mail: centroarbitragem.sras@govmadeira.pt<br \/>9. Insurance Information, Mediation, Ombudsman and Arbitration Center Lisbon<br \/>Tel .: 213 827 700; E-mail: geral@cimpas.pt. Web: www.cimpas.pt.<\/p><p>For more information consult the Consumer Portal at www.consumidor.pt, for analysis of those or other available entities, in constant update.<br \/>Sintra, March 20, 2016<\/p><p>No cumprimento do dever de informa\u00e7\u00e3o e de acordo com o definido no artigo 18.\u00ba, n. \u00ba1, da Lei 144\/2015, de 8 de setembro, informa-se os clientes que para dirimir qualquer conflito proveniente da nossa presta\u00e7\u00e3o de servi\u00e7os, e que apesar de n\u00e3o estarmos vinculados a uma ERAL por ades\u00e3o ou imposi\u00e7\u00e3o legal, os nossos clientes poder\u00e3o aceder ao s\u00edtio eletr\u00f3nico infra para verificar a lista das entidades de RAL existentes e efetuar a livre escolha.<\/p><p><a href=\"https:\/\/commission.europa.eu\/strategy\/consumers\/consumer-protection\/our-partners-consumer-issues\/national-consumer-organisations_en\" target=\"_blank\" rel=\"noopener\">Lista das Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios existentes nos diversos Estados-Membros da Uni\u00e3o Europeia, elaborada pela Comiss\u00e3o Europeia.<\/a><\/p><p>1. CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<br \/>Tel.: 213 847 484; E-mail: cniacc@unl.pt<br \/>2. CIMAAL \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Conflitos de Consumo do Algarve<br \/>Tel.: 289 823 135; E-mail: cimaal@mail.telepac.pt<br \/>3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<br \/>Tel.: 239 821 690\/289. E-mail: geral@centrodearbitragemdecoimbra.com<br \/>4. Centro de Arbitragem de Conflitos de Consumo de Lisboa<br \/>Tel.: 218 807 000 \/ 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt<br \/>5. Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<br \/>Tel.: 225 508 349 \/ 225 029 791; E-mail: cicap@mail.telepac.pt<br \/>6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<br \/>Tel.: 253 422 410; E-mail: triave@gmail.com<br \/>7. Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo)<br \/>Tel.: 253 617 604; E-mail: geral@ciab.pt<br \/>8. Centro de Arbitragem de Conflitos de Consumo da Regi\u00e3o Aut\u00f3noma da Madeira<br \/>Morada: Rua Direita, 27 \u2013 1\u00ba Andar, 9050-405 Funchal;<br \/>E-mail: centroarbitragem.sras@govmadeira.pt<br \/>9. Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o, Provedoria e Arbitragem de Seguros Lisboa<br \/>Tel.: 213 827 700; E-mail: geral@cimpas.pt. Web: www.cimpas.pt.<\/p><p>Para mais informa\u00e7\u00f5es consulte o Portal do Consumidor em www.consumidor.pt , para an\u00e1lise daquelas ou de outras entidades dispon\u00edveis, em permanente atualiza\u00e7\u00e3o.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONSUMER INFORMATION We comply with the duty to provide information defined in article 18. (1) of Law 144\/2015, of September 8th. We inform our clients that to resolve any conflict arising from our services and that although we are not bound to an ERAL by adhesion or legal imposition, our clients may access the electronic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-649","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>R.A.L - Carnes da G\u00e2ndara<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carnesdagandara.pt\/entidades-de-resolucao-alternativa-de-litigios\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R.A.L - Carnes da G\u00e2ndara\" \/>\n<meta property=\"og:description\" content=\"CONSUMER INFORMATION We comply with the duty to provide information defined in article 18. 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